Incident information provides a rich source of data to promote change or sustain good practice in your organisation.

When this information is well understood, it serves to shine a light on things that were previously unknown and helps you and your people to address safety issues quickly and adjust your health & safety approach.

This literally can save lives, so the quality of the incident investigation and the ability of the investigator to turn data into insights are important components in your organisation’s toolkit.

Learning from incidents to prevent recurrence is pivotal to good risk management.

When incident investigations are thorough and robust and the organisation genuinely seeks to understand why an incident occurred learnings are deeper and risk management is enabled.

Exploring the leadership, culture, behaviour and systems that contributed to ineffective risk control is key to becoming a learning organisation.

We can help you understand where your current incident investigative ability is strong and where it might need work. While we provide Major and Minor Incident investigation training, sometimes it is not training that is the issue. Helping you understand where to focus your improvement efforts, to get better insights and therefore better decisions, will improve the overall quality of health and safety in your organisation.

HSE Global have worked on many high-profile safety cases and our consultants have the experience to run comprehensive investigations that identify why incidents occurred and recommend meaningful corrective actions.

In addition to conducting investigations, HSE Global can also develop the necessary framework and major incident protocols to ensure a timely response to events in the most effective way possible. This includes:

• Notification protocols
• Organisation-wide “Flash Reports”
• Major Incident Investigation tools and methodology
• Interview techniques
• Corrective action monitoring and close out
• Post corrective action implementation assurance